Chimpexpress won't allow me to compose email on Wordpress

Chimpexpress won't allow me to compose email on Wordpress

Hi Support,

Can you please help me. I downloaded the Chimpexpress plugin on my Wordpress but it doesn't work right. When I try to Compose an email on Chimpexpress in my Wordpress that will go on to my Mailchimp account and I hit the NEXT button, nothing happens. I hit Compose, enter the fields, hit next and Nothing happens. Why is this this?

Thanks-Steve

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Re: Chimpexpress won't allow me to compose email on Wordpress

Hi Steve,

Sounds like a javascript error. Do you have Firebug for Firefox installed? If so please open the firebug console and load the compose page in ChimpExpress. Does it show any error messages?
(In Chrome press Shift + Ctrl + J to open the javascript console. Other browser also have some kind of error console but I can't describe them all now. Google will help you to locate them.)

Kind regards,
Pete

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Re: Chimpexpress won't allow me to compose email on Wordpress

Hi Pete,

Thanks for your fast response. In the Chrome Java script console it says:

Uncaught TypeError: Object #<Object> has no method 'go'
Uncaught TypeError: Object #<Object> has no method 'colorbox

On Firefox, when I hit compose, firebug says:

tinyMCEPreInit.go is not a function
[Break On This Error] tinyMCEPreInit.go();
admin....Compose (line 272)

$("#preview_image a").colorbox is not a function
[Break On This Error] $('#preview_image a').colorbox();
admin....Compose (line 548)



Any suggestions Pete?

Thanks = Steve

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Re: Chimpexpress won't allow me to compose email on Wordpress

I'm having the same issue.  Any update to fixing this?  I'll add that I don't get any JS errors. Absolutely nothing happens.

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Re: Chimpexpress won't allow me to compose email on Wordpress

Hi,

I can't reproduce this behavior on our servers. Could you send me an admin login and ftp credentials to your site? Then I would be able to debug this error. pete@freakedout.de

Kind regards,
Pete

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Re: Chimpexpress won't allow me to compose email on Wordpress

I'm having the same issue. This is the error being thrown....

Uncaught TypeError: Cannot set property 'className' of null
switchEditors.go editor.js:1
(anonymous function)admin.php:1
c.b.extend.globalEvalload-scripts.php:32
Oaload-scripts.php:20
c.b.extend.eachload-scripts.php:33
c.fn.extend.domManipload-scripts.php:120
c.fn.extend.appendload-scripts.php:113
c.fn.extend.htmlload-scripts.php:117
(anonymous function)admin.php:208
c.extend.handleSuccessload-scripts.php:142
c.extend.ajax.L.w.onreadystatechangeload-scripts.php:141

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Re: Chimpexpress won't allow me to compose email on Wordpress

I have the same problem. Tried it in Safari, Firefox and Chrome. Always stall out on the next button in Std_preheader_content (the preview text) There are no obvious errors in Firebug but I really don't know much about Firebug...I just use it to troubleshoot styles. The code for those two buttons is <a id="next" class="button" title="next »" href="javascript:void(0);">next »</a>
<a id="cancel" class="grey" title="cancel" href="javascript:void(0);">cancel</a>
This seems wrong to me. What is supposed to be generating the relevant link?

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Re: Chimpexpress won't allow me to compose email on Wordpress

Hey cavinggirl,
look at the firebug console (first tab) when you click at the button and not at the html output.
Daniel

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Re: Chimpexpress won't allow me to compose email on Wordpress

Hi Daniel, yes, I did that. On the error tab in Console there was nothing. But I couldn't click the buttons either..so something wasn't picking up the data it should. I have great hope for this plugin by the way. I hope I can get it working on my machine...it's an awesome idea!

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Re: Chimpexpress won't allow me to compose email on Wordpress

atthe bottom of this page you will find a contact button. Click it and drop us a mail with backend account information to your site. Then either Peter or I, we'll look into the backend and will tell you what is wrong current/smile

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